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Don’t be afraid to fail, be bold and take chances.

Founder and CEO of Veeqo

Veeqo is an all-in-one solution for retailers to stock, ship and sell from their web stores and marketplaces. Since the beta launch in August 2013, Veeqo has had over 4800 signups and helps customers ship thousands of orders every day.

Features include the ability to sync stock between a seller’s retail store, website, eBay Shop and Amazon Marketplace in real time and also lets them print courier shipping labels automatically.

Why was Veeqo started?

Founder Matt Warren started Veeqo after spending the last 12 years building a multi-million pound ecommerce business and getting frustrated with the team wasting hours updating stock from eBay to Amazon, or for one of their retail shops to sell out a product and then a customer would buy it online, but it was not in stock.

BusinessInterviews.com:  What inspired you to launch your business?

Matt Warren: I used to love selling. Everything from the buzz of getting a new order to the satisfaction of getting my product to my customer and making them happy.

As my eCommerce business grew bigger and bigger, it became difficult to try and take care of everything. I ended up spending a lot of my time chasing lazy suppliers, receiving frustrating chargeback letters and praying I had the right products in stock. None of these things were helping me impress my customers or making them want to buy more.

And that’s why I sold my eCommerce business. I wanted to build something for sellers, that would free their time to spend it making more customers happy.

BusinessInterviews.com:  What issue does your core product help solve and how so?

Matt Warren: Online sellers are now selling on more than one channel, so they might have their own website but also selling on Amazon and eBay, but trying to keep their stock correct when they sell items is nearly impossible, so Veeqo works in the background to keep the stock correct on all their channels.

BusinessInterviews.com:  Where do you envision your company in 5 years, 10 years, 20 years?

Matt Warren: In 5 years I believe we will have offices in all the contentions of the world, with a team that is 150 strong and we are helping customers from all parts of the world to be able sell online easier.

My vision for 10 years will be that Veeqo is not just used by businesses users, but it becomes a consumer product, so whenever someone wants to sell anything, they “Veeqo” it, it will be easier to use Veeqo than sell it direct on a eBay or Craiglist.

BusinessInterviews.com:  What advice do you have for other entrepreneurs and business owners? What do you wish someone told you?

Don’t be afraid to fail, be bold and take chances.

BusinessInterviews.com:  What’s the biggest risk that you’ve ever taken and how did it turn out?

Matt Warren: In my previous business, when we started we wanted to sell luxury watches online, but before these watch brands would even consider us, they needed for us to have a luxury boutique in a highly desirable location.  So we took out a 25 year lease on a store in Mayfair, just off Bond St, spent £300k shop fitting it, hired 5 people to run the store.  Then invited the watch brands to come and see it to see if they would consider supplying us….. All on we have invested £600k before we even had the chance to buy stock.

We only got a few watch brands to start with and they only wanted to be sold in store and not online, so we had a really rocky first 6 months, but it worked ok in the end as we persuaded most of them to join us after 18 months.

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